Collaboration to Provide Inpatient Care to Members in the High Desert by Carol Soudah - City News Group, Inc.
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Collaboration to Provide Inpatient Care to Members in the High Desert

By Carol Soudah, Contributing Writer
May 6, 2026 at 01:50pm. Views: 2745

Kaiser Permanente San Bernardino County and Providence St. Mary Medical Center have strengthened their collaboration to provide around-the-clock, high-quality inpatient care to local Kaiser Permanente members admitted to the medical center in the High Desert.

This collaboration ensures Kaiser Permanente members receive care that meets the same high standards and closely aligned practice protocols found at all its facilities, with Kaiser Permanente physicians providing care from 7 a.m. to 7 p.m. and St. Mary supporting overnight coverage through Sound Physicians, another partner to the hospital. Seamless transitions each morning ensure continuity throughout hospitalization.

“We are pleased to expand our high-quality health care in the High Desert,” said Ruby Gill, senior vice president and area manager, Kaiser Permanente San Bernardino County service area. “This organized effort with Providence St. Mary Medical Center ensures continuity of care throughout the hospital stay of our members.”

“Our physicians lead and coordinate the care for Kaiser Permanente members at St. Mary Medical Center,” said Dr. Timothy Jenkins, medical director and chief of staff, Kaiser Permanente San Bernardino County service area. “From admission to discharge, we ensure that treatment decisions are thoughtful, evidence-based, and centered on each patient’s unique needs.”

Over the past three decades, Kaiser Permanente has strengthened its on-site presence at St. Mary Medical Center, including case managers joining in Fall 2025 to enhance coordination, discharge planning and follow-up guidance. Together, both organizations ensure that Kaiser Permanente members receive the same exceptional care at St. Mary as they would at any Kaiser Permanente facility across the county.

“This collaboration reflects a longstanding relationship of trust and respect between our two organizations, and it ensures that Kaiser Permanente members in the High Desert receive coordinated inpatient care close to home,” said Randy Castillo, chief executive of Providence St. Mary Medical Center. “I’m proud of our caregivers and physicians, and grateful for Kaiser Permanente and Sound Physicians, as we work together each day to uphold consistent standards of care and meet the responsibility we carry to this community.”

Kaiser Permanente San Bernardino County area serves 690,000 members across the county. More than 13,000 physicians and staff care for patients across two hospitals and 20 medical office buildings, including in Hesperia and Victorville, as well as wellness services at four Target Clinics, including in Apple Valley.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 12.6 million members in 9 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health.

About Providence St. Mary Medical Center

Providence St. Mary Medical Center is a 213 bed, not for profit, faith-based hospital in Apple Valley serving Southern California’s High Desert region. Founded in 1956, Providence St. Mary provides a full range of inpatient and outpatient services, including emergency and trauma care, medical and surgical services, and advanced specialty care. The hospital is part of Providence, a health system with hospitals and care sites across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington, and is guided by a Mission to provide compassionate care for all, especially the poor and vulnerable.

 

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